|
|
|
Who
We Are And Why Choose Us 'Goholi and Australia 4 Wheel Drive
Rentals'
MISSION
STATEMENT
Information
on this site
Goholi Pty
Ltd Australia
Company Number 117 423 024
GPO Box 380, Darwin, Northern Territory Australia 0801
Licensed Australian Travel Agents NT147
Office Business Hours
Sales, Reservations
and Quotation Department Hours
General Business Hours:
Open: General Business Hours:
Closed: Christmas and New Year
- Dec 25th,26th,31st and Jan 1st.
Closed: Easter weekend
Closed: Feb 8-14th, April 3rd
and June 7th. (International Conferences)
Administration Hours:
Open: General Business Hours:
Closed: Christmas and New Year
- Dec 25th,26th,31st and Jan 1st.
Closed: Easter weekend
Closed: Feb 8-14th, April 3rd
and June 7th. (International Conferences)
Tel International +61 (0) 8 8945 3338 or +61 (0) 8
89450788
Tel within Aust 08 8945 3338 or 08 8945 0788
Mobile/Cell within Aust 0400 278 958 or 0488 788 997
Fax International +61 (0) 8 8945 5507
Departmental Emails: goholi@bigpond.com
~ info@goholi.com.au
~ info@goholi.com ~ a4wdr@bigpond.com
~ a4t@bigpond.com
|
|
Goholi Group
Incorporating web site such as
www.goholi.com
www.goholi.com.au
www.goholitravel.com
www.goholitours.com
Australia 4 Wheel Drive
Rentals Group
Incorporating web site such as
www.australia4wheeldriverentals.com
www.australia4wdrentals.com
www.australia4wheeldriverentals.com.au
www.kakaduayersrocktours.com
www.australia4tours.com
www.australia4tours.com.au
plus information sites such
as
ww.kakadunationalparkaustralia.com
www.litchfieldnationalpark.com
|
Our
Business
Name |
Goholi Group
Incorporating web site such as
www.goholi.com
www.goholi.com.au
www.goholitravel.com
www.goholitours.com
Australia 4 Wheel Drive
Rentals Group
Incorporating web site such as
www.australia4wheeldriverentals.com
www.australia4wdrentals.com
www.australia4wheeldriverentals.com.au
www.kakaduayersrocktours.com
www.australia4tours.com
www.australia4tours.com.au
plus information sites such
as
ww.kakadunationalparkaustralia.com
www.litchfieldnationalpark.com
|
| Who
Are We |
|
Please
take some time to read this page as hope you may be
putting your holiday planning in our hands we wish to
tell you all about our business.
Goholi Pty Ltd is a registered
business and also a registered Australian company and
licensed Travel Agent in Darwin, Northern Territory,
Australia. We specialise in 2
areas of travel the firstly being 'land based' Australian
tours and secondly 'selfdrive hire and rentals' across
Australia (hence the business name 'Australia
4 Wheel Drive Rentals'. Our
senior management alone have collectively over 30 years
in the travel industry from around the world. With experience
gathered from organizing tours of 1000+ people to exclusive
tours for V.I.P.s.
|
 |
|
Though
our main business comes from you the 'Domestic Traveller'
or 'F.I.T. Traveller' (Foreign Independent Travel).
The person travelling alone, the family, the couple,
the business person or group of friends. Whether you
be 25 or 85 we will offer you the best customised and
personalised service possible.
When
we prepare a tour we actually spend a considerable amount
of time deciding if the tour you are looking at suits
your needs and desires. We like to know your dates and
flexibility so we can compare all the available options.
We like to know your thoughts on the type of trip you
envisage, your approx spending anticipation level and
the people you like to travel with. Often a trip may
be different to what one thinks it will offer.
Our quotes
would be one of the most extensive quoting systems on
offer. Usually some 3 pages, though these quotes tend
to offer you as much information as a quote could offer.
As you can tell from this page we are not a 'fly by
night' company and we actually really enjoy our jobs
and take pride in our work. We would also appreciate
all the feedback possible on the tours we book for you
and meet with you if your in Darwin - as we say 'the
kettle is always on'.
|
 |
|
| Operation
Hours |
Mon - Fri 6am till 10pm
Sat- 6am till 12pm (On Saturdays mornings pls use the mobile
number to contact us)
Sun + Public Holidays 6am till 10pm
Telephone
International +61 8 89 453 338
Telephone Within Australia 08 89 453 338
Telephone Within Australia Freecall 1800 107 371
Mobile + 61 400 278 958 (0400 278 958)
Email:
a4wdr@bigpond.com
Enquiries
are welcomed 24 hours a day. If you are ringing from overseas
don't worry about the time zone. Ring when you wish as we
feel your call should be answered anytime.
|
| Our
Business Registration |
We are licensed Travel Agents
in Darwin Northern Territory, Australia.
Australia 4 Wheel Drive Rentals
Australian Business Number 54 561 356
425
Travel Agent Number NT 094.
Registered and Approved Licensee:
We are a registered business
in Northern Territory.
Taxation and GST compliance
Gohli
Pty Ltd
Company Number 117 423 024
Licensed Australian Travel Agents NT147
* Registered and Approved
Licensee:
We are a registered business in Australia and Northern Territory.
Taxation and GST compliance
The Principle
and the General Manager of Australia
4 Wheel Drive Rentals
Together 27+ years experience
and 20+ years experience - Operations Manager in International
Conventions and Group Travel.
Languages: English,
Mandarin, Cantonese, Malaysia.
|
| Where
Are We |
341 McMillans
Road, Anula, Darwin Northern Territory, Australia
This is approximately
1.1/2 kilometers from Darwin International Airport on the
same road 'McMillans Road'. When you leave the airport you
normally turn left to travel some 12klm to Darwin C.B.D. instead
you turn right. We are on the service road.
|
Memberships:
No. 1168 |
 |
| Memberships |
 |
The
Alliance Franηaise de Darwin
|
| The
aim of the Alliance Franηaise is to promote French language
and culture around the world, as non- profit organization.
Each branch is integrated in its community with the Alliance
Franηaise de Paris ensuring that principles of neutrality,
both politically and religiously are applied. The Alliance
Franηaise de Darwin has been in existence since 1985.
|
|
| Memberships |
|
| Why
Choose Us |
Some of reasons you can feel
confident in booking your next tour or recommending us.
We are licensed Travel Agents. In Northern Territory
to be a licensed travel agent you must have the proper
creditionals and most of all relevant sound experience
to be a licensed agent.
Our licensee Rob Berude has lived in Alice Springs
and Darwin in Northern Territory from 1988 till now (except
1 year - 1994 in Perth). Rob grew up in the bush in Victoria
high country of the Upper Yarra and coming from a family of
horse trainers, rangers and conservationists. Rob has learnt
bush tucker, bush medicine and the real spirit of outback
Australia since he was five. Now some 40 years later his wealth
of knowledge puts him in the league of travel specialists
that you should be looking for. Rob also attended Northern
Territory University to obtain his travel accreditations and
adding his hands on experience for the last 10 years Rob has
passed on this knowledge to his staff over the years.
We show you our address clearly on our sites.
We are available till 10pm nightly.
We try to get personalised and well thought out tour
quotes to you within 2-6 hours between 9am-4pm weekdays and
if we receive a quote after 4pm our time then next day. A
quote also relies on our response from our listed tour operators.
Vehicle quotes may take longer.
We generally work directly with the Tour operator
in the quote.
The only affiliated systems we would tend to use
currently are the different state government tourism booking
systems such as the Connections Safaris, Connections Adventures,
APT, APT- Kimberley Wilderness Adventures, Europcar, Wotiff
and Oodles all trusted and experience.
We work with the tour operators personally when possible
and hand in hand on all tours.
As we have an extensive listed range of tour operators,
one of the largest ranges in Northern Territory) we feel we
can compare tours and provide you with their benefits and
offer you the best tour that suits your needs and desire.
As we only specialise in Australian land based tours (predominantly
small group outback tours) though we have extensive knowledge
on all other land based tours.
Our staff actually gather as much information
on the areas as possible. If you need to know the updates
to access to Jim Jim Falls in Kakadu, or find the most rugged
tour or the most luxurious camping tour, then we either have
that information ready or will get it usually that day.
We offer scheduled daily or regular departures in
small and large group accommodated tours.
We also offer personalised customized private charters.
This is a tailored made tour that only you/you group travel
on and designed around what you want to see where possible.
When we book your tour we take into consideration
your desires on the type of tour, type of vehicle and size
of groups, highlights and type of people you want to be with.
We work with some of the most respected and trusted names
in the tour industry to bring you the best prices, specials,
updates and packages as soon as they are made available.
Our site is updated daily as we work 24 hours a day.
|
| Licenses |
Verifications for a particular
current travel license can only be found at the Consumer Affairs
at Darwin.
Tel 08 8999 1999. In
the Northern Territory a extensive checklist is required for
Travel Agents in Northern Territory to be licensed. Tour Operators
based in Northern Territory actually have to comply the Northern
Territory licensing board. Their criteria is extensive.
|
| Other
Professionals |
Why book with us instead of
booking with a tour operator direct, tourist commission or
a local licensed travel agent. Tours
Operators, Territory Discovery, The NTTC Commission, and 'destination
experienced' licensed travel agents are usually excellent
choices to book with.
We do not compare our services
to these like minded professionals. What we suggest is look
at the benefits you receive when booking through us. Rob has
lived in the Territory some 18 years and has extensive experience.
We know the operations and reservation staff of most tour
operators personally. We operate 24 hours. We have a large
selection of tour operators and will offer all tours regardless
of commissions or opposition. We do try to pass on savings
in the forms of discounts to you. We are as professional as
one can be and to always remember you may not be fully aware
of all the options and to offer them.
|
| Quotations |
All
quotations are subject to availability of services quoted and
are not guaranteed until the booking amount as per the client's
quote is received, booking is confirmed and 'Gohli
Pty Ltd'
receive the
clients signed ticket confirmation form. Some quotations will
have validity dates on them and if a booking amount as per the
clients quote is not received by that expiry date then the quotation
will automatically cancel without notification to you. |
| Our
Ticket System |
Once
your secure booking form has been received we then endeavour
to book the tour and collect payment then prepare an E-Ticket
and email that to you within 6-24 hours. This is a paper ticket
you print and take with you on tour and hand it to the tour
driver at pickup. |
| Our
Payment System |
You will be entering a secure
session using a 128 bit security key. The secure session is
indicated by the padlock icon in the status bar at the bottom
of the browser window and by the URL starting with https://
. All data transmitted while using this service
will be encrypted.
Booking Your Tour Online:You
may either go to our booking form via the reservation icon
at the top of each page or click here https://secure.goholi.com/secure_vehicle.aspx?ID=GOHOLI
Booking Your Tour Via Scanning
or Faxing:
To fax a booking form you may either go to our booking
form via the reservation icon at the top of each page or click
here https://secure.goholi.com/secure_vehicle.aspx?ID=GOHOLI.
Fill in your details then print the page. Then fax this page
to the Australia 4 Wheel Drive Rentals.
Fax within Australia 08 8945 55 07
Fax from outside Australia +61 8 8945 55 07
Booking Your Tour Via Postal
Mail:
To mail a booking form you can go to our booking form
via the reservation icon at the top of each page or click
here https://secure.goholi.com/secure_vehicle.aspx?ID=GOHOLI.
Fill in your details then print the page and post it to us.
(We suggest registered mail)
Australia 4 Wheel Drive Rentals
341 McMillans Road, Anula, Darwin, Northern
Territory, Australia 0812
To secure
a booking: Australia 4 Wheel Drive Rentals requires a
completed Booking Form or e-mail, or fax sent by the client,
or the parent/legal guardian (if the client is under 18 years),
and payment details (name on card, credit card number, expiry
date). A booking is valid when Australia 4 Wheel Drive Rentals
confirms acceptance and receives the clients signed returned
confirmation in writing.
Our vehicle terms: http://www.goholitravel.com/GoholiPtyLtd-Terms-and-Conditions-2011-2012.pdf
Our vehicle terms: http://www.goholi.com/Goholi-Tour-Terms.pdf
Payment Breakdown: Both
a Deposit or Full Payment system are used depending on
our suppliers agreement: Your quote will advise you in
detail which payment method.
Payment
1: * Full amount to Australia
4 Wheel Drive Rentals is required at the time of booking.
Payment
2: * A booking deposit to Australia 4 Wheel Drive Rentals
and the balance to the tour supplier is required at the time
of booking.
Payment
3: * A deposit is required
at the time of booking to Australia 4 Wheel Drive Rentals
and the balance to the tour operator at pickup.
Payment 4:
*For large booking 6 months ahead a deposit is required at
the time of booking to Australia 4 Wheel Drive Rentals is
required and the balance to Australia 4 Wheel Drive Rentals
is required 35-45 days prior to departure.
Booking Conditions:
Payment in full is required for this
tour at the time of booking. You will be entering a
secure session using a 128 bit security key. The secure session
is indicated by the padlock icon in the status bar at the
bottom of the browser window. All data transmitted while using
this service will be encrypted.
|
| References |
Our references are the major
Tour and Vehicle Operators we deal with daily and have established
an excellent rapport after years of co-operation and 1000's
of bookings.
Previous customers - references
supplied on application
|
|
IT Maintenance |
In
2006 it was decided to upgrade our sites. In January 2006 we
took a 50% in U-R a Malaysian IT company. Our current downtime
is 0.0003%. |
| Discounting
Policy |
We have no set discount policy
rule. We do offer a early bird discount on many tours and
this is reflected in our quotes very clearly. Obviously the
larger the group the more we can try to offer a discount.
Unlike years gone past the travel industry has had a huge
shake up and commissions are limited. Where possible we try
to pass on the discounts to you as we want your repeat business.
Some suppliers request that we don't discount at all and with
these suppliers we respect their guidelines.
|
Our
Terms +
Tour Operators |
As
we deal with some 36 vehicles hire suppliers and 30+ major and
128 minor tour operators and terms may vary between suppliers,
we have introduced our terms policy, security policy, disclaimer
policy. When booking we also supply you the terms for both the
Operator and Australia 4 Wheel Drive Rentals. If you have made
a booking and need clarification on any point please contact
us. |
| Tour
Differences |
There are general classifications
we tend to use that sometimes overlap due to the large number
of suppliers we have listed.
Backpacker Tours: Generally
indicates a small group tour using basic camping, bush camping,
semi or permanent camping or multi-share dorm accommodation.
Vehicles used are usually either troop Carriers or 21-24 Seat
Mini-Coach. These tours have a loosely based itinerary which
will vary from guide to guide and access to the attractions
may be seasonal. Generally speaking people 18-35 prefer these
types of tours.
Safari in Style:
Safari accommodation (large permanent twin share tents)
with proper beds, pillow, linen, towels, fans and lighting.
Campsites have permanent cooking facilities, screened eating
areas, share showers & toilets. Kings Canyon.
Luxury Campsite/Deluxe
Campsite: Generally purpose-built "Safari Tents". They
are locally designed for our tropical climate. The walls are
of canvas and the windows of insect screen. The floors are
wood and are raised above the ground. They have been specifically
designed to keep cool and comfortable. A tent has two standard
size single beds, each with a traditional Australian bushman's
swag and high density mattress, linen, blankets and pillow.
Australian Safaris:
A safari (from Swahili word meaning a long journey or
trip) is an overland journey. Nowadays, it's often used to
describe tours through national parks to watch Wildlife (fauna),flora
and geological formations.. Reference: en.wikipedia.org/wiki/Safari_(travel).
Australian Overnight
Tours: A tour starting early morning or midday on day
one and finishing midday or early evening day two.
Australian Extended
Tours: We class this a a tour over 20 days generally combining
more than one tour.
Australian Returning
Tour: This is a tour that say may start from Darwin and
returns to Darwin when it has finished.
Australian Oneway
Tour: This is a tour that say may start from Melbourne
and finishes at a different city such as Darwin.
Australian Cultural
Tours: This is a tour that experiences true Aboriginal
Culture sometimes in the Aboriginal Communities such as Bathhurst
Island off Darwin or other times at natural wonder such as
Uluru.
Australian Adventure
Activities: Examples we class -4WDing, 4WD Adventures,
Aero plane ATV Quad Bike, Ballooning, Bush Walking, Camel
Riding, Camping, Horse Riding, Island Jet Ski, Kayaking, Scuba
Diving/Snorkeling, Skydive, White Water Rafting.
Australian Sightseeing:
One day coach trips to say The Blue Mountains, The Great
Ocean Road, National Parks, or Scenic Flights, one day diving,
one day sailing, one day cruises.
Australian Event
Touring: Tours to a specific event such as the Tamworth
Music Festival, Mt Isa Rodeo or Birdsville Races.
|
| Insurance |
Australia
4 Wheel Drive Rentals does not offer insurance though strongly
recommends you to take out travel insurance to cover any unforeseen
circumstances which may arise (including cancellation fees,
medical and curtailment expenses, loss of luggage, early departure
from tour due to death of a relative or illness etc). |
| Our
Web Sites |
We have a number of website
with different names. Some to identify the area and some to
identify our name. All in all a website URL is just an address
to point you to us. Here are some of our websites.
Goholi and Australia 4 Wheel
Drive Rentals Incorporating
some of the following web sites:
www.australia4tours.com.au
(offering tours from the tour operator called 'Adventure Tours
Australia'. Here are some 100 tours both camping and accommodated
across Australia with a large range of outback oneway and
return tours.
www.australia4tours.com
Here we offer some 900+ tours on oneway small coach and large
coach or 4WD camping or accommodated tours from Adelaide,
Alice Springs, Ayers Rock, Brisbane, Broome, Cairns, Darwin,
Davenport, Hobart, Launceston, Melbourne, Perth, Sydney.
www.kakaduayersrocktours.com
Here are some 500 tours easy to find tours both camping
and accommodated in Uluru Ayers Rock and Kakadu and from Alice
Springs to Darwin. Australia with a large range of outback
oneway and return tours.
www.australia4wheeldriverentals.com
Hire we offer a very wide selection of 4WD, 4WD campers,
Campers, Campervans, Motorhomes, RV's with pickup and dropoff
at the following locations: Adelaide, Alice Springs, Brisbane,
Broome, Cairns, Darwin, Davenport, Hobart, Launceston, Melbourne,
Perth, Sydney.
www.australia4wdrentals.com
Hire we offer a very wide selection from only the THL
Group of 'Britz, Maui and Backpacker Campervans' of 4WD, 4WD
campers, Campers, Campervans, Motorhomes, RV's with pickup
and dropoff at the following locations: Adelaide, Alice Springs,
Brisbane, Broome, Cairns, Darwin, Hobart, Melbourne, Perth,
Sydney. Britz and Maui only (Hobart and Broome).
|
| Some
of our tour operators and our valued partners |
Adventure
Tours Australia (Australia Wide)
APTouring
Intrepid
Connections
Kimberley Wilderness Adventures
Wilderness
Adventures
Wayoutback
Tours
Emu Run
Aussie
Adventure
Sacred
Earth Safaris |
| Some
of our vehicle operators and our valued partners |
Britz Australia (Part of the THL Group)
Maui Australia (Part
of the THL Group)
Backpacker Campervans (Part of the THL Group)
Apollo Camper Australia
(Part of the Apollo Group)
Cheapa Campervans (Part of the Apollo Group)
Europcar
Kea Australia
Easylife Rentals
Go Cheap
Cruisin Tasmania
RNT
Camperworld
Spaceships
Spaceships |
| Accommodation |
This
year after many years in operation we decided to offer accommodation
as well and in the coming months we will be offering accommodation
in the tour locations. |
| Glossary
- Our Tour |
Tours Glossary We Use:
.Sometimes what we say will
vary to a term you may recognise. Please note these are terms
we use or recognise in our sites and may differ to other specialists
and operators.
Tour: Any pre-arranged, prepaid journey to one or
more destinations and returning to the point of departure.
usually includes transportation, accommodation, meals, sightseeing,
and other components, and is sold as a unit without price
break-outs by component. Reference 'Group Travel' Author Martha
Sarbey de Souto. Also 'tour' maybe regarded as a regularly
scheduled guided group visiting one or more destinations and
seeing natural and cultural places of interest along the way.
This journey may be a returning or oneway tour.
Extended Touring: We class this a a tour app. over
20 days generally combining more than one tour in a oneway
direction.
Returning Tour: This is a tour that say may start
from Darwin and returns to Darwin when it has finished.
Oneway Tour: This is a tour that say may start from
Melbourne and finishes at a different city such as Darwin.
Trip: Is a journey from start to finish.
Travel: Is how you make your way around on the journey
from start to finish you take on your holiday.
Charter: To hire by contract the entire capacity
of an motor coach with the driver/guide basing a trip plan
on the needs and desire.
Personalised Tour: Again the same as to hire by contract
the entire capacity of an motor coach with the driver/guide.
Tour Operator: This is a tour company that you travel
with on tour. A tour operator is the person who supplies the
guide/host/driver, the vehicle, the back-up support, the camping
equipment, the accommodation arrangements, the food.
Our E-Ticket: A electronic ticket via email. Consisting
of 3 pages. the first is for you to sign and return to us
via fax or scanning confirming your ticket details. pages
2-3 you take with you and hand to the driver at pickup.
Our Quote: An email sent by us usually around 2-3
pages details a specific tour.
F.I.T: (foreign independent Traveller) - An international
preplanned, pre-booked, and prepaid trip with an itinerary
and components planned to the traveller's specifications.
Custom-designed itinerary, as opposed to buying an existing
travel package. Reference 'GroupTravel' Author Martha Sarbey
de Souto.
Adult Prices: This is usually for a person aged 12/14/16
and over in Australian land based tours. Your quote will specify
the exact age for child or adult pricing. The age will vary
between tour operators.
Childs Prices: Generally children between 4-12, up
to 16 depending on the particular tour operator. Your quote
will specify the exact age for child or adult pricing. An
example is her from the operator ' Adventure Tours Australia'.
Children over 12 years of age pay full adult fare. * Children
aged 8-12 years receive a discount on most tours. Prices available
on application. * Children under 16 years of age are not permitted
to unless accompanied by an adult.
Infant: Generally a child under 2 years old.
Adventure Traveller: - Trips
designed for the active traveller often including hiking,
trekking, rafting, camping, terrain exploring. For the fit
and adventurous who want to get off the beaten track.
Soft Traveller: Those who prefer
the more comfortable facilities yet still travelling to experience
all Australia has to offer and can hike 5-9kms a day over
uneven terrain often in high temperatures.
Extreme Adventurer: Hikes up to 9kms or more per
day. Warning: Tours graded with 3 Boots are only suitable
for very fit people who enjoy basic bush camping and can hike
5-9kms a day over uneven terrain often in high temperatures.
Bus: Generally a 45 front facing seat vehicle with
air-conditioning.
Mini Coach: Generally a 21-24 front facing seat Toyota
vehicle with 'NO' toilet on board.
Coach: Is a motorcoach or deluxe bus often with a
toilet on board. Generally a 45 front facing seat vehicle
with air-conditioning.
Large 4WD: Often refference to a 16/20/22/24 seat
canter, OKA, Isuzu or other large specialised 4wd vehicles.
Troopie: This is referred to a Toyota Troop Carrier.
With 3 seats including the drivers in the front and 2 side
facing cushioned bench seats (4 pax) on each side in the back.
Please not the vehicles are air-conditioned though often we
find guides like to drive with the window's down as the tour
passengers and jumping in and out of the vehicle so often
the guides want the passengers to get acclimatized to the
area. Generally last day on the way home the a/c goes on.
Flynet: A net pulled down over ones face to protect
themselves from annoying flies. Mostly used seasonally in
Central Australia. Cost App $8-$15.
Depart: This is usually a 5.30 -7am start from a
city. In our tickets and quotes we will clarify this.
Pickup: The address of where you begin the tour.
Finish: This is usually at the end of the tour. Finishes
times are generally 5-8pm unless specified in your quote.
Exception would be some of our Ayers Rock tours which finish
at midday at the rock.
Deluxe tour: A term that varies betweens tour operators.
We generally say this to be the best of the tours that particular
tour operator has to offer. This will either have accommodation
or best quality campsites.
Luxury tour: As with Deluxe tours this is the same.
A term that varies betweens tour operators. We generally say
this to be the best of the tours that particular tour operator
has to offer. This will either have accommodation or best
quality campsites.
Luxury camping: A term that varies betweens tour
operators. We generally say this to be the best camping facilities
of the tours that particular tour operator has to offer. This
will have campsites with hosts and cooks. The meals will be
not be fine dinning but better quality than basic camping.
The tents will be slightly bigger with beds frames, pillows,
mattresses and linen. Some will have lights and fans.
Bush camping: Generally - no facilities other than
those that are carried on the vehicle. Passengers sleep in
swags (Aussie bedroll). The tour will stop along the way at
roadhouses for clients to have a shower etc.
Permanent camping: Generally - have permanently erected
tents (multi-share), permanent cooking facilities and purpose-built
fire pits, screened eating areas, share showers and toilets.
Semi permanent camping: Generally - tents must be
erected by guide and passengers, share showers and toilets,
no cooking facilities except those carried on the vehicle.
Basic camping: Generally - tents must be erected
by guide and passengers, share showers/toilets or some/all
nights no showers/toilets , no cooking facilities except those
carried on the vehicle. (Specified in the itinerary section
of your quote what's available - if not please ask us). As
tour companies may tend to move campsites these facilities
change.
Safari in Style/Deluxe Campsite - Safari
Accommodation (large permanent twin share tents) with proper
beds, pillows, linen, towels, fans and lighting. Campsites
have permanent cooking facilities, screened eating areas,
share showers and toilets.
Pax: Generally one person who is on a tour. Known
also as a Passanger.
Per Person: Generally the price of a single adult
or child.
Small Groups: We usually say this for number from
5-24 passengers.
Medium Groups: We usually say this for numbers from
30-55 passengers in a tour.
Large Groups: We usually say this for numbers from
55+ passengers in a tour.
Guide: Person licensed (wherein necessary) and employed
to take tourists on local or interstate sightseeing and adventure
excursions. Not to be confused with the host. Usually also
your driver on a tour. This person will accompany you on the
itinerary walks and explain about the local flora, Fauna and
cultural aspects of that area. The guide may not be a walking
dictionary though he generally will have a sound knowledge
of the area.
Host: The person accompanying the guide or driver.
This person is licensed (wherein necessary) and employed to
generally be know as the tour groups manager and explain the
sights. We find this term 'Host' seems to vary betweens companies.
Driver: Is usually your guide. The drivers responsibility
is for the driving of the tour clientele throughout the tour.
He is generally responsible for the maintenance whilst on
tour.
Breakdowns: This is when a tour vehicle breask down
during a tour. A driver must follow protocol and his operations
managers guidelines. Often that may be to delay the trip and
wait for a replacement bus or spare part or service mechanic.
Even a new bus can develop difficulties. The more remote the
trip usually longer the wait. As vehicles are service regularly
this is not a common occurrence. The Australian Tourism industry
prides itself on providing reliable vehicles.
Sightseeing: Generally a term we use for a very soft
adventurer or large coach group on tour. This we feel means
guided tours of sights easily accessed. We acknowledge this
term can be described in many ways. We don't strictly adhere
to this definition.
Admission fees: includes fees to National Parks,
Museums, Cultural Centre's and attractions.
Hostel accommodation: Ever noticed there is only
one letter different between hotel and hostel. - 4 or 6 or
12 bed Dorm rooms or Twin/Double rooms with shared facilities.
Shared facilities may be a common kitchen, toilets and showers
(toilets/showers same sex generally).
Budget accommodation: Generally - Each room is air
conditioned and contains bunks or a double bed and bunks,
two people in each. There is also table and chairs in
the room but no en suite or private facilities. Budget accommodation
guests share a shower and toilet block near the rooms. Bed
linen and pillows are supplied.
Hotel accommodation: Generally - Hotel/Lodge accommodation
is three star. Each room is large, airy, air conditioned and
has private bathroom facilities.
Waiting List: people on a list for an last minute
opening occurs
Cancellations: We a client contacts us and says they
wish to not go on the tour anymore after they have booked.
Tour operator - no cancellation policy is the same between
Tour Operator. A rule of thumb may be - Up to 30 Days -
agents deposit creditied for another booking. 48 Hours
- 30 Days is 25% of Fare Plus Deposit. 24 Hours - 48
Hours - 50% of Fare Plus Deposit. Within 24 Hours or
No-Show 100% of Fare Including Plus Deposit
No-Show: If it is departure time and a tour passenger
has not arrived, there is no alternative but to go on without
the passenger - a no show.
Credit Card Fee: Currently only one tour company
has a credit card fee. Suppliers have a 2% Visa and Mastercard
and 4/5% American Express merchant fee on all amounts taken
by them using a visa or mastercard.
Rack Rate: Published -regular rates of a tourism
service.
Gross rate: Rate prior to deducting any commission
Net Rate: Is the rate wholesale rate before any markups.
If payment is taken as a spilt system (see payments) then
generally speaking in our tickets we will show this as the
amount the supplier requires.
Twin Share: All tours with camping or accommodation
tend to be twin share or even dorm share. Our tours have this
listed. Some tours offer optional extra upgrades so a person
be accommodated alone.
Single Supplementary Charge: When you have a single
adult travelling and the tour is based on twin share. This
person then requests if available a single tent or room to
themselves paying the difference for upgrading.
Optional Tour: This is where a passenger may choose
a option not part of the tour itinerary such as a flight over
the Kakadu escarpment or Quad 4WD-ing on a tour from Hobart.
Addon: A supplementary charge. This is explain when
offered in detail.
GST: The Australian Goods and Services Tax. This
is 10%
YHA: Youth Hostel Association member
VIP: A Membership of a backpackers Association
Backpacker: It used to be some one with their travel
and personal items in a canvas bag strapped onto their back
in a napsack, travelling in a oneway direction on a limited
budget exploring different nations and cultural as they travelled
through that country. Nowadays it can include such people
as a couple of professionals (with the backpack) on a limited
time frame travelling just one country wanting to explore
it's icons and highlights with a very generous budget staying
in 4 star hotels.
Packaged tour: Pre-arranged combination of such as
hotel, air, sightseeing and social events packaged together
and sold as an all-inclusive package.
Specials: This is generally speaking a package or
tour with a set time to pay and to travel by that has been
discounted.
Transfers: Usually this means the mode of transport
from your hotel to the tour starting point or finishing or
airport. Not generally used in our tours. Except may be used
when you fly into Seven Spirit Bay or Bathurst Island tours.
Force Majeure: From the French, literally a stronger
force. In the context of a tour operator's responsibility
clause, referring to something beyond one's control, as in
an act of God. Reference 'GroupTravel' Author Martha Sarbey
de Souto.
The Selfdrive Glossary We
Use:
4WD Hire: Generally a large current model standard
Toyota Land Cruiser Station Wagon or similar Nissan. An example
of a operators 4WD clause would be as follows: Four Wheel
Drive Vehicles can also be driven on recognized gazetted unsealed
tracks but may only travel to the following remote areas with
the express written permission of Apollo: Any Islands, Tasmania,
Simpson Desert, Gunbarrel Highway, Cape York (North of Daintree
River), Oodnadatta Track, Birdsville Track, Tanami Track,
Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki
Track, Cape Leveque, Bungle Bungles and any other remote area.
No Vehicle is permitted on the last 2 kilometers of the Lennard
River Gorge Road, the Canning Stock-route, The Lost City in
Litchfield Park and the Telegraph Road section of the road
to Cape York.
4WD Camper: A 4WD campervan is a 4 Wheel Drive vehicle
with a rear cabin for sleeping and sometimes a dining and
meals preparation area. There is also a storage area for personal
belongings, stoves and fridges.
Camper: A 2WD campervan is a 2 Wheel Drive
vehicle with a rear cabin for sleeping and sometimes a dining
and meals preparation area. There is also a storage area for
personal belongings, stoves and fridges.
Campervan: A campervan is a self-propelled vehicle
that provides both transport and sleeping accommodation. The
term mainly describes vans that have been fitted out for use
as accommodation. They are considered as an alternative to
the purpose-built recreational vehicle or motorhome because
they are smaller and handle like most vans. Reference- en.wikipedia.org/wiki/Campervan
Motorhome: Generally a luxurious long body vehicle
with over a 2 Meter height factor and is a Two Wheel Drive
Vehicle that can only be driven on sealed/bitumen roads or
well maintained access roads less than 2 kilometers long to
recognised campgrounds. Motorhomes accommodated from 1-6 people
with generous room to move around and has a mains 240V air
conditioners, toilet and shower. We have no motorhomes for
7 or more persons available from our fleets.
RV: Recreational vehicle is a vehicle used for the
personal pleasure of selfdrive travel- we tend to use this
in the same reference as the motorhome.
Hire + Rentals: Both words actually mean different
things in the dictionary though in the selfdrive industry
we generally recognise them as the same meaning. That is to
engage in a rental contract in hiring a vehicle the hirer
will drive themselves from agreed start and finish location
with agreement in writing to the suppliers Terms and Conditions.
Selfdrive: A vehicle 2WD or 4WD that the driver is
the traveller.
Est.2002.All
rights reserved. Contents/Copyright of this website |
|