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Goholi
™ User Agreement and Terms and Conditions
1st January 2009 to 31st March 2010 Seasons
Goholi
Pty Ltd
Australian Business Number: 117 423 024
Postal Address: GPO Box 380, Darwin, Northern
Territory, Australia 0801
Email:
goholi@bigpond.com
Full summary of the Terms & Conditions
At
Goholi Pty Ltd we display the full summary of
the Terms & Conditions. In these terms and
conditions to the best of our ability we have
not linked out, generalized, mineralized our terms
to look more appeasingly acceptable or hidden
clauses.
Goholi
Pty Ltd an Australian registered company No. 117
423 024 incorporating their group of web sites
including www.goholi.com and www.goholi.com.au
act as a booking agent for the customer/client
(you).
Goholi
Pty Ltd is a licensed travel agent based in Northern
Territory Australia with the Licence No. NT147
providing a online facility where the customer/client
can compare the multiple choices that are provided
by well knowntour operating companies called suppliers/vehicle
operators in Australia. The customer/client can
make an assessment of which tour best suits their
requirements, specification,and budget.
Contract/Agreement:
The contract is between Goholi P/L (Incorporating
it's website including www.goholi.com) - either
operator or agent - and any person (client) travelling
or intending to travel on an itinerary or tour
supplied. This agreement shall be interpreted
in accordance with the law of the Northern Territory
in the Commonwealth of Australia. The actions,
claims, demands or suits arising out of this agreement
shall be exclusively justifiable in the courts
of the said territory. Goholi
P/L
has the sole authority to vary or omit any of
these terms.
Quotations:
All quotations are subject to availability of
services quoted and are not guaranteed until the
booking amount as per the clients quote is received,
booking is confirmed and Goholi P/L receives the
clients signed ticket confirmation form. Some
quotations will have validity dates on them and
if a booking amount as per the clients quote is
not received by that expiry date then the quotation
will automatically cancel without notification
to you.
Bookings:
To secure a booking, Goholi P/L requires a completed
Booking Form or e-mail, or fax sent by the client,
or the parent/legal guardian (if the client is
under 18 years), and payment details (name on
card, credit card number, expiry date). A booking
is valid when Goholi P/L confirms acceptance and
receives the clients signed returned confirmation
in writing. Goholi P/L and
the tour company reserves the right to decline
any booking at their discretion.
Booking
Amounts: Deposits or Full Payment: A deposit
or full amount to Goholi P/L and/or the supplier
will be required to confirm any booking, the client
will be notified in the quote of payment details.
Booking Amounts: Deposits or full payment conditions
for certain products may vary and we will advise
you in writing of these conditions at the time
of quotation.
Final
Payment: If a deposit is required only at
the time of booking then usually Final payment
is normally made 35 days prior to travel or the
date of travel (Again the client will be notified
of these details in their quote and ticket). No
vouchers will be issued until final payment is
received. Final payment conditions for certain
products may vary and we will advise you in writing
of these conditions at the time of quotation.
In the case of non-payment of the balance by the
due date, Goholi P/L will treat the booking as
cancelled unless the client communicates to the
contrary. Some operators will request the balance
of payment at different dates prior to travel.
If this is the case, Goholi P/L will advise you
as soon as this is known.
Prices:
All prices will be quoted in Australian Dollars
for Australian services. Please use a currency
converter to check the cost. All prices include
Australia Goods and Services Tax of 10%.
Cancellations:
Must be in writing and can either be per email,
facsimile, or by letter. No cancellation will
be accepted unless received in writing and received
by us directly from you. The date that we receive
the cancellation notice is the date that it is
deemed cancelled.
Cancellation
Fees: The deposit less $75 administration
costs will be carried forward towards future booking
deposit made by Goholi P/L (this is at the sole
discretion of Goholi P/L ) if cancellation is
made more than 30 days prior to travel. Deposit
will be held for 6 months from date of cancellation.
Each suppler varies in their terms and conditions.
We supply you the client with the correct terms
of the supplier when we quote your enquiry or
ticket your booking based on the relevant suppllier.
It is part of the booking requirements that you
read, understand and accept the suppliers terms
and conditions.
Cancellation
Policy: Goholi P/L will charge a minimum cancellation
fee of AUD$20.00 to cover banking and administration
costs. Cancellation conditions for certain products
will vary. As part of the Goholi P/L terms normally
15%-25% being part booking amount is non-refundable
as well as the suppliers terms policy up to the
Gross Tour Price (The 15% will be considered as
credit towards to a future booking made by Goholi
P/L). Passengers should confirm prior to booking
if they have any questions. Refunds will not be
made for bookings cancelled due to inclement weather.
Suppliers will impose their own cancellation conditions
as well. We strongly recommend that you take out
travel and sickness insurance, including cancellation
insurance for all reasons! If you cancel a reservation
or a refund for any other reason is credited to
you any 1.5% merchant fee taken by Goholi P/L
will not be credited as we have been advised by
our merchant facility this is not refunded by
the credit card companies.
Goholi
P/Lstrongly recommends that
travellers have a insurance policy that includes
cancellation, bad weather, unforeseen travel interruptions
and family emergancies.
Concerns:
In the event that a client has a complaint about
any of the travel arrangements, they must advise
the relevant supplier at the time and inform Goholi
P/L in writing. This will assist settlement of
any grievance or complaint. Any disputes over
the itinerary changes, quality, cancellation or
class of tour or accommodation booked not available
and condition of the product is between the client
and the product supplier and as such, Goholi P/L
cannot
be held liable for any problem with the product
supplied.
Amendments:
All tickets requiring ammmendments to names,
dates, vehicle clauses, rates or any ammendment
which involves the ticket have an automatic $75
fee per amendment by the agent. This fee may
be waived by agent Goholi P/L and is at
the sole discretion of the agent Goholi P/L.
Once
The Tour Commences : Once the tour commences
the suppliers and agents Terms and Conditions
contain still apply in full. Should there be any
amendment such as shorten, cancel or change any
part of the tour once the hire has commenced,
the passenger will have to deal directly with
the tour company and not Goholi
P/L, though
Goholi
P/L will
assist to provide some general information and
help as much as possible. Any decision made will
be between you and the tour company.
Injuries
and losses: Goholi P/L accepts no liability
for personal injuries and losses.
Choosing
a trip: It is the client's responsibility
to choose a trip within their capabilities.
Liability:
Goholi P/Laccepts no liability for any action
or activity undertaken by the client arranged
independently or Goholi P/L while on holiday.
Goholi P/Lshall not be liable to compensate clients
for associated expenses incurred as a result of
their booking. No refund will be made for any
unused services that are included in the price.
Goholi P/L
accepts no responsibility for any loss or damage
to personal belongings or luggage or for any injury
or loss of any type whilst on tour or arising
from the use of third party suppliers services,
such as camel ride services, accommodation, restaurants
or local tour operators. cannot be held responsible
for passenger's failure to re-join tours where
the company's instructions have not been adhered
to. Accordingly, all costs incurred by passengers
as a result will be at own expense. o
Force Majeure: Goholi P/L including it's
websites including www.goholi.com shall not be
liable hereunder by reason of any failure or delay
in the performance of its obligations hereunder
on account of strikes, shortages, riots, insurrection,
fires, flood, storm, explosions, acts of God,
was, governmental action, terrorism, terrorism
warnings, labor (labour) conditions, airline cancellations,
earthquakes, material shortages, or any other
cause beyond the reasonable control of such party.
Seasonal
and cultural conditions: Kakadu National Park,
Uluru (Ayers Rock), The Olgas are 'Subject to
seasonal and cultural conditions and national
park requirement'.
Rates
and Conditions: Quoted in our brochures and/or
documentation are subject to change without notice.
Disclaimer:
Illustrations and text in any of our brochures/documentation/web
page are representations only of the product depicted.
Variances in actual products offered could occur
due to modifications and/or upgrades to the product
design. Some photo's offered are o describe the
area and the tour may not actually visit that
destination. Please read your itinerary for clarification.
Security
This site has security measures in place to protect
the loss, misuse and alteration of the information
under our control.
When we collect personal information reasonable
steps are taken to keep that information secure
and to protect that information from misuse or
loss and from unauthorized access, modification
or disclosure. Please note however that total
security of data transmission over the internet
cannot be guaranteed as being completely secure.
Hence, we cannot guarantee and we do not warrant
the security of information transmitted to us
over the internet and you acknowledge that you
do so at your own risk.
What
About Our Advertisers and Business Partners?
This Privacy Policy only relates to our sites.
You should be aware that we are not responsible
for the practices of our advertisers or business
partners. Our site may contain links to other
sites. You should check their privacy policies
before providing personally identifiable information
to them or any other third party.
Disclaimers
While every effort has been made to provide the
most accurate information we advise that Information
on this web site may contain technical inaccuracies
or typographical errors. Goholi
P/L may at
any time and without notice make improvements
and/or changes in the products and/or the programs
described in this information. Goholi
P/L makes
no representations in any way about any other
web sites which you may access through this this
web site or our sube sites.
When you access
a another website via a Goholi
P/L web site,
please understand that it is independent from
Goholi
P/L, and
that Goholi
P/L has no
control over the content on that web site. In
addition, a link to a non-Goholi
P/L web site
does not mean that Goholi
P/L endorses
or accepts any responsibility for the content,
or the use, of such web site.
In no such way
or event will Goholi
P/L liable
for any direct, indirect, special or other consequuential
damage or damages for any use of this website
or web sites belonging to Goholi
P/L Group
or any use of hyperlinked websites including,
without any such limitation, of any profits, business
interruption, loss of programs or other data on
your information handling and management system
or furthermore otherwise. This is even if we are
expressly advised of the possibility of such sitituations
of damages should they occur.
Any maps featured
in this website and distances suggested areor
may not be to scale and should be used as a guide
only.
Can
We Change This Policy? In order to reflect
the fact that our business is growing constantly,
we reserve the right to change this policy at
any time. We will notify site users of any changes
to the Privacy Policy.
Amended
and Updated Date: 01.01.2009 Time: 3.33PM
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